Service Options
Post-sales support has become a necessary requirement for customers implementing and managing open converged networks, as well as a revenue source for you.
Extreme Networks® has a full suite of services solutions including Education/Training, Maintenance and Support, Advanced and Professional Services. Depending on your partner program level, you can choose between two maintenance programs or participate in both. These are:
ExtremeWorks
For partners who prefer to focus on their core business, but wish to offer a value-added direct Extreme Networks comprehensive service solution.
PartnerWorks
For partners who wish to remain the primary point of support contact for end customers, selling and delivering their own brand of service while having access to Extreme technical expertise, software support, and logistics infrastructure when needed. PartnerWorks is a flexible, modular service offering designed to allow channel partners to provide their own set of value-added service and support offerings.